Our Vision
“To be recognized as
best telemarketing management among global call center industry.”
Our Mission
“To accomplish customer satisfaction through service excellence & to
help our affiliates in building relationships with their prospects.”
Our Assurance
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Quality Operations
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Trained & dedicated agents to support
process
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Software driven MIS for process monitoring
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Cutting edge technology to support processes
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Advance router module for date security
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Target achievements within decided time frame
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100% success of project
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Regular
Follow up on corrective actions to rectify process defects
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Documented
procedures allow for review and authorized release of documents & product
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Procedures
for defect detection and correction and subsequent re-test
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Documented
procedure for a supporting process whose purpose is to identify, define, and
baseline items
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Monitor
and counsel
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Report and
record status of all calls monitored
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Ensure
completeness, consistency and correctness on all quality parameters
Callswave has fully
functional platform of telemarketing with dedicated & experienced work
force. Where any task and operation related to offshore telemarketing industry
can be dealt. We shall encourage clients to provide their feedback to help us
maintaining standard employment for them.
NOTE: THIS PROFILE BELONGS TO OUR OWN BUSINESS SETUP AND IS OUR OWN COPYRIGHT.
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